Staying at Summerset Place
Our accommodation provides the customer with an experience of the warmth of personal care in a homely environment.
Extra adult rate applies in selected rooms – R290 per person per night
Extra child (3-11 yrs) rate applies in selected rooms – R190 per child per night.
Children 12 yrs. and older are regarded as adult accommodation; and will be charged accordingly.
Not included in quotation.
Please contact establishment
Our spacious rooms are decorated to offer a peaceful ambiance. It combines timeless elegance and quality with the relaxing comfort of feeling at home.
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BOOKING & CANCELLATION POLICIES:
1) Bookings can ONLY be confirmed once the required deposit amount is paid.
FOR GROUP BOOKINGS (3 or more rooms):
2) Bookings will automatically be cancelled/expire if a deposit was not received within 48 hours or within the stipulated due date, prior to your arrival.
3) Balance of the accommodation is payable on arrival at Summerset Place.
4) Cancellation more than 15 days prior to arrival – full refund.
5) Cancellation, 15 days or less prior to arrival – no refund. No Shows & pre-mature departure because of personal reasons or reasons due to events occurring beyond our control or necessary maintenance will result in 100% of your total accommodation price being charged.
GENERAL BOOKINGS (1 or 2 rooms):
6) Bookings will automatically be cancelled/expire if a deposit was not received within 48 hours or within the stipulated due date, prior to your arrival.
7) Balance of the accommodation is payable on arrival at Summerset Place.
8) Cancellation more than 15 days prior to arrival – full refund.
9) Cancellation, 15 days or less prior to arrival – no refund. No Shows & pre-mature departure because of personal reasons or reasons due to events occurring beyond our control or necessary maintenance will result in 100% of your total accommodation price being charged.
10) Bookings done by tour operators or travel agents are payable upon booking – no booking will be confirmed without payment and confirmation thereof (before guest arrival).
11) Payments can be made via EFT, direct cash deposit, Visa or Mastercards.
12) Summerset Place does not accept American Express or Diners Club cards.
13) Minimum stay over weekends and school holidays is 1 night.
14) Summerset Place reserves the right to decrease or increase the deposit percentage required as necessary.
15) Summerset Place reserves the right to shorten or extend the period in which to pay the required deposit.
16) Summerset Place reserves the right to request 100% deposit payment upon booking should it be so required.
17) No pets allowed.
18) No smoking inside the country house or any of the rooms.
19) No own alcohol is permitted in any public area inside or outside the guesthouse.
20) Trading hours for ladies bar is to be confirmed with Summerset Place.
21) No self-catering or cooking will be permitted in any of the rooms.
22) Bookings for salon treatments are to be made directly with our onsite salon “The Salon @ Summerset Place”.
23) Children 0-2 years stay free, camper cot available on request, does not include baby linen.
24) Children 3-11 yrs. pay R190.00 p/child, p/night on an extra bed/ sleeper couch as per specified rates, in applicable rooms.
25) Children 12 yrs. and older are regarded as adult accommodation and pay full room rate per night as applies to adults.
26) Extra adult rate: R290.00 per extra adult, per night, on an extra bed. (Extra adults – in selected rooms only).
1) Rates are subject to change without prior notice and are to be confirmed with Summerset Place when making a booking.
2) Accommodation rates are inclusive of bed & breakfast only.
3) A 10% commission is offered to tour operators and travel agents and are included in our standard rack rates
4) In the case where payment is done directly to the tour operator or travel agent by our mutual guest, it is the operator or agent’s responsibility to deduct the commission amount from the amount paid to Summerset Place Country House.
5) In the case where our mutual guest pays Summerset Place directly, commission will be paid out to the operator or agency once full payment has been received by our mutual guest and reflects on our statement, on departure of our mutual guest and on receipt of invoice for commission amount from the relevant tour operator or travel agent